Terms of Service and SMS Service Agreement

Effective Date: January 1, 2026

These Terms of Service ("Terms") govern your use of the website located at https://travissmartconnectmarketing.com and the services provided by Smart Connect Marketing LLC ("we," "us," or "our").

1. Acceptance of Terms

By accessing our website or using our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our website or services.

2. Description of Services

Smart Connect Marketing LLC provides website design and marketing automation services for local businesses. We offer two primary packages:

• Website Package ($150 per month): Includes a professional business website, mobile-friendly design, website hosting, domain connection assistance, contact/quote forms, basic SEO setup, routine website maintenance, and normal content updates.
• Website and Automation Package ($300 per month): Includes everything in the Website Package, plus missed-call text-back, website chat widget, AI conversation bot, calendar setup, online appointment scheduling, appointment reminders, basic lead follow-up, and SMS compliance setup assistance.

We do not guarantee a specific number of leads, sales, customers, revenue, search ranking, or business results.

3. SMS Messaging Terms

By opting in to receive SMS messages from Smart Connect Marketing LLC, you agree to the following terms:

• Program Name: Smart Connect Marketing Messaging Program.
• Message Content: Messages may include the exact approved use case described here: Missed call follow-up, appointment reminders, and customer service communication.
• Rates and Frequency: Message and data rates may apply. Message frequency may vary.
• Consent: Consent to receive text messages is optional and is not a condition of purchasing services.
• Opt-Out: Customers may reply STOP to unsubscribe. We will honor valid opt-out requests.
• Help: Customers may reply HELP for assistance, or contact tjackson@travissmartconnectmarketing.com or 803-680-3618 for support.
• Liability: Wireless carriers are not responsible for delayed or undelivered messages.
• Privacy: Please review our Privacy Policy for information about how mobile information and consent are handled.
• Permission: The business will send messages only in accordance with the permission provided by the contact.

4. Customer Responsibilities

You agree to use our website and services only for lawful purposes. You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website.

5. Third-Party Software and Service Providers

We may use third-party software and service providers to deliver our services. Your use of these integrated services is subject to their respective terms and policies.

6. Intellectual Property

Unless otherwise stated, Smart Connect Marketing LLC owns the intellectual property rights for all material on the website. All intellectual property rights are reserved.

7. Limitation of Liability

In no event shall Smart Connect Marketing LLC, nor any of its officers, directors, and employees, be held liable for anything arising out of or in any way connected with your use of this website or our services. We shall not be held liable for any indirect, consequential, or special liability arising out of or in any way related to your use of this website.

8. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page. The effective date will be displayed at the top of the page. Your continued use of the website after any such changes constitutes your acceptance of the new Terms.

9. Contact Us

If you have any questions about these Terms, please contact us at: